Most hearing aid offices carry a limited range of products. And, most only work with big-name insurance companies, which leads to a big problem: a one-size-fits-most method of matching hearing aids. But, hearing needs are as unique as the individuals who have them.

     It was a problem Kimberly saw over and over again in the offices she worked at throughout her career. She knew how to fix it, but none of the office managers wanted to do the work to make it happen.

Kimberly knew that breaking out on her own was the only way she was going to break down the barrier between quality care and affordability.

   As an independent business owner, Kimberly finally had the power to offer her patients what others wouldn’t: the most comprehensive care, the most extensive selection of quality hearing devices, and working with as many insurance carriers as her patients needed. Sure, it was significantly more work (and a lot more learning!) but, if it meant that anyone could afford to hear, it was all worth it.

Clarity Has More

Clarity has more choices

Most hearing aid offices carry hearing aids from 1 or 2 manufacturers. Since Clarity offers SEVEN DIFFERENT MANUFACTURERS, Kimberly can find you the right device at the right price.

Clarity Has more coverage

Unlike other hearing aid offices, Clarity works with a wide range of insurance providers, including United Healthcare, GEHA, Anthem, Humana, Medicaid, and ALL Federal & State benefits providers. We work with Veterans to get them the care they need in a matter of days, not months. Offering more coverage means Kimberly can help keep more money in your pocket and get the best solution for you at the best price.

A Little Clarity

What is it that makes Kimberly stand out? Just take a look:

Over 30 Years of Experience 

International Hearing Society Member 

Colonial Heights Chamber of Commerce Member

Top Ten Provider

Local Expert

Patient Testimonials

Don’t take our word for it – here’s what our patients have to say:

Kimberly took so much time with my parents explaining and testing, so they understood the process. She genuinely cares about her clients well being. There is no reason to be left out of conversations again. And if you are a vet, you need to let her check and adjust your hearing aids.

Barbara L.

When My partner and I first went to see Kim Felder at her Newport News office of Clarity Hearing. I was completely taken by how simple and straight forward with me Kim was. She explained what I had lost and WHY I had lost it!-who knew you could forget sounds? She was very honest and completely transparent during the entire process. She especially made the hassles with insurance almost non-existent. Kim is an amazing professional, with over 30 yrs in this field, and yet if you ask a question that she doesn’t know the answer to? She says she doesn’t know but will try to find out. IMHO she is the best VA has to offer.

Josef E.

Kim is the ultimate professional. She still believes in placing greater attention on customer satisfaction instead of the total of the invoice. I highly recommend her and her integrity on many levels.

Jason K.